ATTENTION: Service Providers
CIQ® Cloud
See Everything. Understand What Matters. Act With Confidence.
Operational Visibility for Modern Cloud Operations
CIQ® Cloud gives MSPs and internal IT teams Operational Visibility into Microsoft 365, Google Workspace, Azure AD, DNS, AI and business-critical SaaS apps.
Gain operational visibility as well as the more traditional information about outages, performance issues, license drift, and security risk in minutes - not after the support tickets flood in.
CIQ® Cloud isn't another monitoring platform
It is an Operational Visibility Platform that continuously analyses your cloud services, identities, security posture, licensing, compliance, AI usage and operational health, providing a single source of truth for IT operations.
Operational Visibility combines security, compliance, service health, licensing, costs, identity and cloud operations into a single actionable view of your organisation.
No credit card required • Deploy in under 10 minutes • Purpose-built to provide Operational Observability for Microsoft 365 and cloud stacks
Operational Visibility of your cloud tenants
Office 365, Google Workspace and DNS service health & outage detection in real time
License utilization, stale accounts, and shadow IT alerts
MS Teams score, latency & performance trends across locations and tenants
Detailed OneDrive analysis
Security posture drift: MFA, conditional access, risky sign-ins
Compliance Automation
Inbuilt QBR with action tracking
Integrated CSAT and NPS surveys
And so much more
Instant value for MSPs: Roll cloud health directly into your QBRs, SLAs, and lifecycle plans with export-ready reports.
Microsoft 365 and Google Workspace governance, compliance and security operations in a single platform.
More than just simple Observability, CIQ Cloud provides Operational Visibility across entire Cloud Infrastructure
Why Operational Visibility Matters
CIQ Cloud helps MSPs continuously govern, secure and optimise Microsoft 365 and Google Workspace environments
"No application is an island. Applications no longer work in isolation, they rely on cloud infrastructure for everything from DNS and email to AI Services. Cyber Security and compliance is expected as standard for business, it is no longer a differentiator.
You can no longer simply monitor 'your' systems and identify the root cause of an issue. You need to understand the interactions and dependencies of all of the component parts of your application stack'
Peter Stevens - CIO Almaden
CIQ® Cloud pulls it all together so you can troubleshoot, optimize, and report in minutes:
Get a single, standardized view of every tenant and cloud application.
Stop jumping between admin centers and half-baked dashboards
Manage Secrets and EntraID application analysis and workflow
In-depth Analysis of Teams Calls, OneDrive and mailbox usage
Inbuilt multilingual NSP, CSAT and Custom Surveys and cross survey analysis. Use our CSAT survey or your inbuilt PSA CSAT.
Software Lifecycle Management Hardware Asset Register and Device Allocation reporting
Service health across every tenant
Roll up Office 365, Google Workspace and DNS status at a glance.License & seat optimization
Eliminate waste and right-size plans.Security drift detection
Alert on risky sign-ins and MFA gaps.Executive-ready reporting
Share trends in QBRs in seconds.
Office 365 service & performance
Stay ahead of Microsoft incidents and tenant-level issues. Correlate Operational Health with user-impacting slowdowns across Exchange Online, Teams, SharePoint, and OneDrive.
Real-time Office 365 and Azure AD hygiene
OneDrive Size and File Limits analysis and alerting
Teams Calls Analysis - find problem locations or systems
Historical performance trends & SLAs
Operational Costs & lifecycle Visibility
Combine usage, activity, and license data to clean up inactive accounts and right-size plans. Align renewals with actual value for every customer.
Idle mailboxes & dormant Teams
Report on End of Life Software
Lifecycle views for QBRs and renewals
Operational Security Visibility
Quickly identify risky sign-ins, misconfigurations, and policy drift across tenants. Prove you’re actively managing cloud security for every customer.
MFA & conditional access coverage
Admin roles & privileges overview
Alerting for unusual sign-in patterns
Compliance automation for Cyber Essentials
Built for fast MSP rollouts
From signup to Operational Visibility in under 10 minutes.
Agentless onboarding with secure Microsoft permissions means you can add tenants quickly without re-architecting your stack.
1. Connect your tenants
Use secure OAuth-based connections to onboard Microsoft 365, Google Workspace and key SaaS apps in a few clicks—no agents or custom scripts required.
2. Define alerts & thresholds
Use opinionated defaults for MSPs or fine-tune alerts by tenant, app, or metric. Pipe insights directly into your PSA, Teams, or email.
3. Operationalize your QBRs
Turn monitoring into revenue: export-ready reports plug into lifecycle management, budget conversations, and upsell playbooks.
Use cases
Whether you’re an MSP or an internal IT team, we’ve got you covered.
Standardize how you monitor and report on cloud health across dozens, or hundreds, of environments.
Deliver higher-value cloud management services and justify your MRR with concrete data in every QBR.
- Multi-tenant dashboards tailored to MSP workflows
- Out-of-the-box reports for lifecycle & risk reviews
- Alert routing designed for NOC and service desks
Give stakeholders a clear story of uptime, performance, and risk across the cloud services your business runs on.
- Track SLAs for business-critical applications
- Partner-friendly visibility for key vendors
- Give leadership executive-level dashboards
Try CIQ® Cloud
Start your free 14-day trial in minutes.
Connect a tenant, explore dashboards, share cloud health and Operational Visibility with your team - no commitment, no credit card.
- Full access to all monitoring and reporting features
- Onboarding support from cloud monitoring specialists
- Option to roll directly into paid with zero downtime
Get started now
Connect a M356 tenant, Read only, and you can be monitoring your security and application usage within minutes.
Start working on your Cyber Essentials Assessment and we will auto-populate a large percentage of the control questions using data you already have captured.
By starting a trial you agree to our Terms and Privacy Policy.
Simple, scalable pricing
Only pay for the users you protect and monitor.
Predictable, monthly, per-user pricing with volume discounts for MSPs and larger environments.
FAQ
Answers to common questions about CIQ® Cloud.
Do I need to install agents on endpoints or servers?
No. CIQ® Cloud connects directly to Microsoft 365, Google Workspace, Azure AD, and supported SaaS platforms using secure APIs and OAuth permissions. That means faster onboarding, lower maintenance, and no impact on endpoint performance.
Do you support Microsoft and Google Workspace?
Yes - CIQ Cloud works with both M365 and Google Workspace. We provide integration guides for both products along with simple integration tests
What permissions do you need?
We divide capabilities up between those which need Read Only access, for monitoring only, and Read Write for control purposes. You can start with Read Only permissions and add Read Write on a per tenant basis.
The inbuilt setup guides show the additional functions available with Read Write permissions, they also provide a Test facility so you know you have the correct permissions.
How long does it take to get value from the trial?
Most MSPs and IT teams connect their first tenant in under 10 minutes. Within the first day you’ll see live service health, usage, and security data—plus out-of-the-box reports you can share with stakeholders.
Is CIQ® Cloud safe for highly regulated industries?
Yes. We follow industry best practices for encryption, access control, and data isolation. We do not modify your tenant configuration, and you can remove access at any time. Our team can walk your security team through our architecture. You can start with read/only connections and add the ability to update tenants when you need additional capabilities.
Can I integrate alerts into my existing tools?
Absolutely. Out of the box you can route alerts into email, or popular PSAs. Once publically available our API and webhooks also let you connect CIQ® Cloud into custom workflows. Check out the Integrations page for details
Do you integrate with PSA solutions
What happens when my trial ends?
You can choose to upgrade to a paid plan and keep all of your configurations and historical data, or let the trial expire. We’ll send reminders before your trial ends so you can make an informed decision.
Give your clients Operational Visibility they will understand
Start your free 14 - day trial of CIQ® Cloud and see how effortless Mircrosoft 365, Google Workspace and cloud monitoring can be.
No credit card required • Cancel anytime • Purpose-built for Office 365, Google Workspace and cloud-first environments
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