
CIQ® Cloud provides Operational Visibility into the rapidly evolving world of enterprise AI. Our AI capabilities currently focus on two complementary areas:
OpenAI Monitoring helps organisations understand and manage their known OpenAI environment.
AI Estate Discovery helps identify indicators of AI technologies deployed across the endpoint estate.
Together, these capabilities help answer two fundamental questions:
What AI services are we actively using?
Where else might AI exist within our organisation?
Monitor your organisation's OpenAI environment from CIQ Cloud.
Gain visibility into usage, expenditure, projects, models and API activity to better understand how OpenAI is being consumed across your organisation.
Explore OpenAI Monitoring →
Identify indicators of AI technologies across your managed endpoint estate.
Discover known AI tools, LLM runtimes and locally deployed AI technologies to begin building an inventory of your wider AI Estate.
Explore AI Estate Discovery →
CIQ Cloud connects to your OpenAI environment to provide centralised visibility into key operational information.
Instead of manually reviewing individual projects and usage information, teams can monitor their OpenAI environment as part of their wider CIQ Cloud operational dashboard.

Monitor how OpenAI resources are being consumed.
CIQ Cloud provides visibility into areas such as:
Overall usage
Project usage
Usage trends
Model utilisation
Changes in consumption
Historical activity
This helps teams identify changes in AI consumption and understand how adoption is evolving. Additionally it provides high level information on deprecated models which are still in use. This is shown in more detail in the Models section
You can overlay OpenAI events over the graphs to see if any external events impacted your costs during the period.

Track OpenAI expenditure and identify changes in spending.
CIQ Cloud provides visibility into:
Overall costs
Costs by project
Daily expenditure
Monthly expenditure
Cost trends
Budget consumption
This helps organisations better understand their AI expenditure and identify unexpected changes.

Monitor and alert for AI expenditure against defined budgets and thresholds.
CIQ Cloud helps teams identify when usage or expenditure is approaching expected limits, providing earlier visibility into potential budget overruns.
Understand how individual OpenAI projects contribute to overall usage and expenditure.
Project-level visibility helps identify:
High-consumption projects
High-cost projects
Usage trends
Inactive projects
Changes in project activity
This provides greater accountability across development teams and AI initiatives.
Gain visibility into API key activity to help identify potentially inactive or unused credentials.
This supports improved operational management of OpenAI environments and helps administrators identify keys that may require review.
Monitor available OpenAI API capacity and rate-limit headroom.
This helps teams understand whether increasing application demand could create capacity constraints or affect application reliability.
CIQ Cloud helps organisations understand which OpenAI models are associated with their environment.
Model visibility can help identify:
Models in use
Model usage by project
Older model dependencies
Deprecation information
End-of-life considerations
This enables teams to identify potential lifecycle risks and plan model migrations.


Discover the OpenAI Desktop applications which are installed Across Your Managed Endpoints
This provides the overall number of devices, by Operating System, which have any of the OpenAI Desktop applications installed. If you click on the number of devices, on the right hand side of the table, a pop-up will show you the device name and the users associated with the device
Discover AI Across Your Managed Endpoints
CIQ Cloud extends AI visibility beyond cloud AI services.
Using endpoint inventory information, CIQ Cloud can identify known indicators associated with AI technologies installed across managed devices. This provides organisations with an additional discovery layer and Operational Visibility and understanding of their wider AI Estate.
Going beyond just OpenAI and ChatGPT desktop we also provide a wider AI Estate view of the environment. AI Discovery include applications such as Chat Apps, Coding Assistants, SDK's and accelerators, Browser Agents.
Discovered AI technologies contribute towards a broader inventory of AI across the organisation.
This enables organisations to begin answering questions such as:
Which endpoints have AI software installed?
What AI technologies have been identified?
Where are local LLM tools appearing?
Is AI adoption increasing?
Which devices require further investigation?
This inventory provides an invaluable starting point for AI governance and technology management.
Modern Large Language Models can increasingly operate directly on local computers.
CIQ Cloud can analyse available software inventory and asset information to identify known technologies associated with:
Local LLM runtimes
AI development tools
AI frameworks
Model management tools
AI-related software
This helps IT teams identify endpoints where AI technologies may be operating.

AI Estate Discovery can help identify potential indicators of Shadow AI on managed endpoints. Where known AI software or local LLM technologies appear unexpectedly, IT teams can investigate whether their use is approved and appropriate.
CIQ Cloud does not claim to detect every form of Shadow AI. AI accessed through browsers, virtual machines, containers, unmanaged devices or external services may require additional visibility sources. Instead, CIQ Cloud provides an important endpoint discovery layer that can contribute to a wider Shadow AI detection strategy.proactive cloud management.
The combination of OpenAI Monitoring and AI Estate Discovery provides two complementary views of enterprise AI.
OpenAI Monitoring provides detailed operational visibility into a known AI service.
AI Estate Discovery helps identify AI technologies that may exist elsewhere within the managed IT environment.
Together, they help organisations begin building a broader understanding of their AI Estate.
CIQ Cloud's multi-tenant approach enables MSPs to extend Operational Visibility into AI.
MSPs can use AI insights to support customer discussions around:
OpenAI usage
AI expenditure
AI adoption
Local AI technologies
Shadow AI indicators
AI governance
These insights can also contribute to customer reporting and Quarterly Business Reviews. In the MSP environment having a good understanding of the trends within your customer base, for AI usage and upcoming technologies gives you an invaluable advantage over competitors.
CIQ Cloud helps enterprise IT teams better understand their AI estate and allows you to:
Monitor OpenAI usage
Understand AI expenditure
Track projects
Monitor model usage
Identify model lifecycle risks
Review API key activity
Monitor rate-limit capacity
Discover local AI technologies
Identify local LLM runtimes
Build an AI asset inventory
This brings AI into the same Operational Visibility strategy as other critical cloud and IT services.
CIQ Cloud currently provides OpenAI Monitoring and AI Estate Discovery. OpenAI Monitoring provides visibility into OpenAI usage and operational information, while AI Estate Discovery identifies indicators of AI technologies across managed endpoints.
Depending on the information available through OpenAI's APIs, CIQ Cloud can provide visibility into usage, costs, projects, models, API key activity, budgets and rate-limit capacity.
CIQ Cloud provides project-level visibility that can help organisations understand how different OpenAI projects contribute to usage and expenditure where the relevant data is available.
CIQ Cloud can provide model visibility and help identify models that may be approaching deprecation or end-of-life, enabling teams to plan migrations. It even suggest what the most likely Model replacement would be.
AI Estate Discovery uses available endpoint inventory and asset information to identify known AI technologies, tools and local LLM runtimes installed across managed devices.
CIQ Cloud can identify known software and technologies associated with local LLMs when those technologies are visible through the underlying endpoint inventory.
CIQ Cloud can identify some indicators of potential Shadow AI through AI Estate Discovery. It does not claim to identify all AI usage, particularly activity occurring exclusively through browsers, unmanaged devices, containers or virtual machines.
Yes. CIQ Cloud's multi-tenant architecture is designed to help MSPs provide operational visibility across customer environments, including supported AI monitoring and discovery capabilities.
AI is part of the modern technology estate. CIQ Cloud brings together OpenAI Monitoring and AI Estate Discovery to help organisations understand both their known AI services and emerging AI technologies across managed endpoints.
Monitor usage.
Understand costs.
Track projects and models.
Discover local AI.
Build visibility across your AI Estate with CIQ Cloud.
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